Terms of Service

Last Updated: 10/7/2026

Acceptance of Terms

By accessing or using our website and transportation services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

Booking & Reservations

• All reservations must be made through our website, phone, or approved booking channels.
• You agree to provide accurate and complete information when booking.
• A reservation is not confirmed until you receive confirmation from us.
• We reserve the right to refuse or cancel any booking at our discretion.

Pricing & Payments

• All prices are subject to change without notice.
• Final pricing may vary based on distance, time, tolls, waiting time, or additional stops.
• Payment is required at the time of booking unless otherwise agreed.
• Additional charges may apply for damages, excessive cleaning, or policy violations.

Cancellation & Refund Policy

Cancellation refunds are based on when Checkmate Limo & Black Car Service receives your cancellation request relative to your scheduled pickup time:

• At least 72 hours (3 days) before pickup: A full refund of the amount paid.
• More than 24 hours but less than 72 hours before pickup: A refund of 50% of the amount paid.
• 24 hours or less before pickup: No refund.

Please contact us through the phone number or email listed on our website to cancel your reservation. Cancellation timing is measured from when we receive your request. Approved refunds will be returned to the original payment method.

Cleaning & Damage Policy

The person making the reservation is responsible for excessive cleaning or damage caused by themselves or any passenger in their party.

• Excessive cleaning: Additional charges may apply for conditions requiring cleaning beyond normal use, including vomit, bodily fluids, significant spills, stains, or excessive debris.
• Vehicle damage: Customers are responsible for the reasonable cost of repairing or replacing vehicle components damaged by members of their party, including upholstery, carpeting, fixtures, and equipment.
• Normal use: Routine cleaning and normal wear and tear will not result in additional charges.

Cleaning and damage charges are separate from the transportation fare and will be based on the cleaning, repair, or replacement required. Checkmate Limo & Black Car Service will provide an explanation of any charges and supporting documentation upon request.

Personal Belongings

We are not responsible for any lost, stolen, or damaged personal items left in our vehicles. If an item is found, we will make reasonable efforts to return it.

Privacy

Your use of our services is also governed by our Privacy Policy. We are committed to protecting your personal information and using it only for service-related purposes.